Gajanan Book Publishers

Cancellation & Return


How do I cancel an order?


You can cancel your order online before the product has been Packed or Shipped. Your entire order amount will be refunded Less the Transaction Charges.


Any order cannot be cancelled once the item has been shipped or delivered to you.



When are returns not possible?


There are certain scenarios where it is difficult for us to support returns


Write to us at info@gajananbooks.in in case you want to raise a complain. Gajananbooks.com looks at each complain on a case-by-case basis and tries to be fair to both parties.


Return request is made outside the specified time frame. Return request should be made within 48 hours from the delivery of the order.


Product is damaged because of use or Product is not in the same condition as you received it.


Products if tampered.


Anything missing from the package you've received including price tags, labels, original packing, freebies and accessories


Made-to-order. If specially ordered on request.


If product is given as per website content.


The original packing of the books / products should opened or used or tampered.



How do I Cancel an Order? and Alternatively, how do I return a product?


If you Cancel your order before your product has shipped, we will refund the entire amount. If the cancellation is after your product has shipped,


So following This Step:


If your product has shipped but has not yet been delivered,Contact Customer Support and inform them of the same.


If you've received t he product and want to return it, we offer you a No Questions Asked Return Within 7 days of receiving your shipment, you may return any unopened item(s) in its original packaging, for a refund (without shipping costs)



When are returns possible?


Defective products that are covered under the manufacturer's warranty.


If Wrong Product Delivered.


If any item are missing, freebies are missing.


If it’s not as per describe on website.


The original packing of the books / products should not be opened


Manufacturing defect such as incorrect printing or damaged paper.


If return request is approved, then seller has to return the product on his own expenses. On receiving the product back we will send a replaced order or refund process will take place.



When are Refunds provided?


We work to provide the most hassle-free online shopping experience. You are covered and your money safe.


Refunds are issued when


Seller cannot provide replacement. Always replacement will be given and it will be priority solutions.


In-line with Buyer Protection, when a dispute has been ruled in your favour


Seller allows Refunds on select categories under certain conditions. Please check with the individual Seller's Returns Policy.


Due to mistake of www.gajananbooks.in or seller.


If you have received an item in a 'Damaged' or 'Defective' condition, or it is 'Not as Described' by the Seller, you may request a replacement at no extra cost. Return Policy is Seller specific and terms may differ. Please check the respective Seller's policy when buying or before initiating a return for a replacement.


Replacement is subject to availability of stock with the Seller. If the product is out of stock, you will receive a full refund.


Refunds will be paid online ONLY, if you made payment via Online Payment Gateway (as per source payment) on www.gajananbooks.in


Refund process takes 30-60 days from the date of receiving the products back or cancellation of the order.


The original packing of the books / products should not be opened


While returing the product, Shipping Cost will be born by Customer or shipping amount will be deducted from the refund amount.


if due to any reason return requested is accepted, customer will always get refund after deducting the shipping cost.



Can I return part of my Order?


Yes, a return can be created at item level and if you have ordered multiple items, you can initiate a return for a partial quantity.



Do I get full refund?


In any case, 10% processing fees / Commision rate, will be deducted before making refund for any agreed order/partial order.